Monday – Friday 9am-5pm
Call 24/7 or book online anytime
- Cancellation/Reschedule (normal weather conditions)
- Delivery and Usage.
- Severe Weather Cancellation
Cancellation anytime up to the day before a scheduled rental will result in the deposit and any other amount paid towards the rental be issued back to the customer as a credit which can be used at a later date (with no expiration).
Cancellation the day of a scheduled rental not weather related will result in a forfeit of the paid deposit plus any amount paid towards the rental, neither refundable nor credited back to the customer (exceptions can be made).
In the event of wind conditions exceeding 20MPH, LMW units may be installed but not inflated for use until the wind condition improves to less than 20 MPH. If/when wind conditions rise in excess of 20-25MPH, units must be evacuated, blowers disabled, and units deflated until the wind conditions improve to within acceptable limits.
Customers shall have right of severe weather cancellation up to time units installation. Upon installation of units, however, units shall be considered rented and subsequently non-refundable.
This policy is limited to justifiable weather cancellations only and does not apply to any other reason for customer cancellation
In the event rented units are installed and operational for 2 or more hours at event site, event date is considered official and will not be rescheduled.
In the event rented units are installed and operational for less than 2 hours, rented units shall be provided, upon availability on a Sunday, at a minimum additional charge for rescheduled date. When same units are unavailable for rescheduled date, similar or like units, if available, shall be provided at no additional charge.
Frequently Asked Questions:
Lakeland Moonwalk is family owned and operated, we have been in business since 2004 and are not going ANYWHERE!!! Here at Lakeland Moonwalk we provide the Polk County area with inflatable bounce houses, bouncers, slides, Interactives, robots, rockwalls and moonwalks for parties and events of all types. Bounce Houses can provide fun at company parties, church events are always a hit when you add a bouncer to the fun, and moonwalks can make kids birthday parties an unforgettable event. We provide on time Bounce House and Moonwalk rental service with clean water slides and party bouncers and jumpers in good repair to insure that your event will be a success! We have the largest possible selection of bouncers, jumpers, moonwalks, slides, inflatable waterslides, concessions (Snow Cones, Cotton Candy, and Popcorn) and more in the Polk County area. We are committed to providing you great service and an even better time! Call us today or make reservations for your Bounce House Rental Online!
Unlike many companies whose bounce business is a side job or part time endeavor, at Lakeland Moonwalk our fun is full time! That means that all of our focus every day is on providing the best customer service and rental experience to our customers who want to bring the joy of bounce to their party. We promise, when you’ve rented a bounce house, moonwalk, party game, or inflatable water slide from Lakeland Moonwalk, you’ll be creating a memory that will live on long after the fun of your church event, fundraiser, child’s birthday party, or company event is over. We have several client testimonials to share, and are most proud of how many returning customers we have.